Technology plays an important role in our work here at the Trust. Day-to-day our teams are working with modern platforms and services, so it’s important for us to stay ahead of the curve, ensuring we meet the needs of our members and visitors.
We have a fantastic opportunity for someone starting out in cybersecurity to join us as an IT Security Operations Technician, to help enhance the National Trust’s approach to cyber security. If you have an understanding and basic knowledge for responding to incidents and alerts and a willingness to continually learn and share knowledge, this could be the role for you!
The opportunity is for an initial 12-month contract, with strong potential for extension and possible permanent employment.
What it’s like to work here:You will be joining a team of keen, relaxed, security minded, IT professionals who really want to drive forward the cybersecurity needs of the Trust. We and our delivery partners deploy cutting-edge security tools from among others, the Microsoft and Cisco security stacks. We are at the leading edge in Security Operations compared with other organisations in our field.
The IT teams are very keen to assist employees to gain certifications or experience in areas they are interested in as this has a huge benefit to the organisation. As the knowledge of employees improves, so does the organisation.
Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust.
What you’ll be doing:Working with the high performing and dedicated Security Operation Team you’ll support the monitoring and investigating of security related alerts, threat, vulnerabilities and incidents in a 1st line capacity. You’ll prioritise and respond to alerts, incidents, and requests to ensure necessary actions are taken, either within our team or escalated to the correct departments. You’ll support the delivery of a range of security projects from small detections to much larger roll outs of new technology.
You’ll create and distribute reports to identify areas where improvements can be made. Increasing your professional understanding and knowledge in the areas of cybersecurity to keep up with ever evolving threats, developing new detection and prevention methods.
You’ll promote security awareness throughout the organisation to improve the security culture whilst continually looking for ways to improve process. Developing and maintaining strong relationships both internally and externally to protect the National Trust data, systems, and people.
Who we’re looking forWe recommend you view the full role profile document attached. You don’t need to have all the knowledge, skills and experience listed; this just provides a full picture of what is possible in this role. We’d love you to have:
- Basic knowledge of, or demonstrable strong interest in, how to monitor, analyse and manage alerts and incidents generated by a variety of security tools
- Knowledge of AV software, intrusion detection, basic security frameworks
- Understanding of the threat landscape and knowledge around common attacks
- Initiative, we welcome suggestions for improvements
- Understanding of basic networking concepts
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Requirements :Compliance.Eligibility to Work in the UK