Security Network Professional | Cyber Security Jobs London, UK

Full time Permanent in Information Security Officer Email Job
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Job Detail

  • Offered Salary 1000
  • Experience 2 Years
  • Gender Male
  • Industry retail-and-wholesale
  • Qualifications computer-science

Job Description

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

About this role

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

You’ve got opportunities

You will be providing technical support on complex network security issues – liaising with customer representatives or vendors and directing other support staff where appropriate. This will be done with in a small established team which has the flexibility and empowerment to engage with other BT teams to ensure a quick resolve to issues passed to them by the customer. This will include the support of new and existing products across a range of technologies including Cisco and F5.

Weekly Hours: 37.5 hrs. or 24/7 365 shift role, shift rota 2 days, 2 nights, (4 on 4 off)

You’ll have the following responsibilities

What you’ll do:

  • Manage incidents and deliver changes on a variety of technologies within a customer’s environment
  • Provide technical/specialist thought leadership and recommendations to support proactive risk management and reactive incident management
  • Manage multiple incidents and bring them to resolve within agreed SLAs
  • Monitor / Update incident tickets and change tickets within SLA
  • Liaise with designers and other SMEs to fault/problem find
  • Lead conference bridges to troubleshoot major/complicated security incidents and issues
  • Deliver and verify the implementation and end to end operation for an aspect of a Security service
  • Providing security advice and consultancy to Lines of Business within BT and external customers
  • Manage the delivery of the security infrastructure and services to provide: identity and trust solutions, managed security services and secure network infrastructure for BT and its customers
  • Supports security compliance relationships with national Government or industry bodies
  • Produce and support Firewall policies, functions and configuration builds to allow implementation of customer projects
  • Complete and own integration testing on new products and services, producing all relevant supporting documentation
  • Provide input to internal & external monthly reports


You’ll have the following skills & experience

You’ll definitely:

  • Be a highly self-motivated and confident thinker
  • Be able to lead and work as part of a team to deliver complex solutions
  • Be methodical in your approach to diagnosing and resolving issues
  • Be comfortable challenging and working to strict deadlines
  • Be organised and able to multi-task
  • Use your initiative and be comfortable working with changing requirements
  • Be commercially aware
  • Have an enquiring mind, thirst for knowledge and willingness to learn


You might even:

  • Have experience in managing and delivery of customer network solutions
  • A background in data communications
  • Have experience with firewall technologies including Checkpoint, Nokia, Cisco, Juniper and firewall virtualisation (VSX, Contexts)
  • Have experience with F5 devices
  • Accredited or Certified either to CISSP, Cisco CCNA, CCNP or CCSP
  • Accredited or Certified to either Checkpoint CCSA or CCSE


  • Discounted BT Broadband, TV & mobile packages and BT products
  • On target Bonus
  • Share options and 10% pension contribution
  • Professional development and paid for industry certifications/qualifications
  • Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
  • Well-being support for you and your family
  • 3 days paid volunteering a year
  • Flexible and smart working (subject to business needs)

About BT

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for.

Security is one of the fastest growing parts of our global organisation. We protect our networks from more than 6,500 cyber-attacks each day, invest over £40m in research each year and employ more than 3,000 people – which makes us the largest private cyber security employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture potential and shape your future – whatever your background or experience. You can find out more about Security in BT here


In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.


How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

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